Who We Are
Why I Chose This Profession…
Having been a multi-pet owner for over 40 years, I have made it a life long commitment to understand animal behavior. I am currently a pet parent to 2 Japanese Chin dogs ages 6 & 13 years old and a 3 year old toy poodle. Add our feathered friend, Coco (a green cheeked conure) to the mix and you can be assured that I truly appreciate the individual needs of each pet.
Thirty years of working in an office environment was challenging , fast paced and fulfilling in it’s own way but a few years ago a shoulder injury forced me to reconsider my working options. While recovering, I found myself walking my dogs a lot. The joy they have when we go out and the enjoyment I found in reconnecting with god and nature gave me a new perspective on what I should be doing with my life.
A suggestion from a friend (multi-dog owner) to look at animal care professions quickly lead me to “do what comes naturally”. I took on a few pet sitting jobs and word spread. I find great joy in meeting new people and their pets. This profession allows me to continue expanding my knowledge of dog and cat behavior, as well as studying birds and other smaller creatures in depth. It’s very rewarding and has a lot less stress than my former career!
Best Friends Pet Care Services believes that it is important to commit to projects that match our level of expertise and availability.
Our company foundation is built on the following commitments to every client:
- Responsive – prompt & flexible service appointments
- Reliable – committed to maintaining daily pet schedules
- Reputable – honest, quality service and fair prices
- Referrals – ethical pet professional network, appropriate info
- Respect – honouring the clients specific needs for their pet
Core Principles
We adhere to these core principles in everything we do.
- Accuracy. Above all else, accurately recording details of clients pet care needs, from behavioral to nutrition. Accurate details pertaining to issues that the client has raised helps in providing reliable solutions.
- Respect. We respect our clients right to privacy during their trip and respect their right to timely status updates when issues regarding their pets arise. Our clients are the only reason we stay in business, and if we fail them, we fail ourselves.
- Professionalism. We present a professional image and courtesy in our communication with clients and associates at all times. A positive image conveys a sense of expertise and immediate respect for our abilities to do the job right.
- Communication. Sincere communication both verbally and through body language conveys a sense of trust to our clients. A calm, relaxed demeanor disarms most pets and raises our clients feeling of confidence about our company and role in caring for their beloved pets.